Guarantee

KÄSTLE Gmbh

1. Guarantor and guarantee period
Kästle GmbH („KÄSTLE“) grants to you as purchaser of the present product a manufacturer‘s guarantee for 2 years. The term of the manufacturers guarantee commences on the date of purchase, provided that purchaser registered the product - more.
 
2. Scope of the guarantee
The manufacturer‘s guarantee is valid for products purchased in all countries, which are registered within 2 months after purchase under product registration. Under this guarantee, you are entitled to claims in case of defects in material and production defects but not for damage caused by misuse or improper maintenance, changes to the product or interferences with the product not authorised by KÄSTLE, accidents or similar circumstances unless you prove that these circumstances did not cause the defect. Wear parts (e.g. Edges) are not included in the manufacturer‘s guarantee.
 
3. Guarantee services
In a guarantee event KÄSTLE will, at its own discretion, repair or replace the defective product free of charge. The product may also be replaced with an equivalent refurbished product or a successor model. The guarantee does not include compensation for damage due to loss of use or costs or damage resulting from a defect, e.g. costs for a rental ski. The guarantee for the repaired or replaced product runs for the remaining term of the original guarantee. Defective parts which are replaced by KÄSTLE shall become KÄSTLE‘s property.